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Why should you choose me!

Are you looking for a candidate who stands out from the crowd? Here are compelling reasons why you should choose me for the vacancy!

Exceptional Qualifications :

With a solid educational background and extensive experience in the field, I possess the necessary qualifications to excel in this role. I have honed my skills through hands-on experience and continuous learning, making me well-equipped to handle the challenges of the position.

Passion and Dedication :

I am truly passionate about what I do, and my enthusiasm is contagious. I approach each task with dedication, striving for excellence in everything I undertake. My commitment to achieving results will undoubtedly contribute to the success of your team.

Strong Analytical and Problem-Solving Skills :

Throughout my career, I have developed exceptional analytical and problem-solving abilities. I have a keen eye for detail and can quickly identify and address issues. My resourcefulness and ability to think creatively enable me to find innovative solutions to complex problems.

Effective Communication :

Communication is the cornerstone of successful collaboration. I possess excellent verbal and written communication skills, allowing me to convey ideas clearly and effectively. I believe in fostering open dialogue and maintaining strong working relationships with colleagues and stakeholders.

Adaptability and Resilience :

In today’s rapidly evolving world, adaptability is crucial. I thrive in dynamic environments and embrace change with a positive mindset. I am quick to learn and adapt to new technologies, methodologies, and industry trends, ensuring that I remain at the forefront of my field.

Proven Track Record :

I have a proven track record of delivering results and exceeding expectations. Previous employers and colleagues have commended my ability to consistently meet deadlines, achieve targets, and contribute to the overall success of projects. I am driven by a desire to make a meaningful impact and consistently strive for excellence.

Choosing the right candidate is paramount to the success of your organization.
By selecting me, you will gain a dedicated, highly qualified professional
who will bring enthusiasm, problem-solving prowess, and a results-oriented mindset to the table.
Don't miss the opportunity to add value to your team and achieve greater success together.

Contact me today to discuss how I can contribute to your organization's growth and success.!

Customer Success Manager 2020.01.01– Ongoing

Beyond web development, we offer comprehensive consultancy services to assist clients in making
informed decisions regarding their strategies. From conducting market research to developing effective
digital marketing campaigns, we provide strategic guidance that drives success.

Cases as Customer Success Manager (References will be handed on demand)

2022.08.01– 2022.12.01
FX • Larina Invest Ab • Malmö, Skåne
2022.04.30– 2022.07.30
Digital Security • Säkertjänst • Malmö, Skåne
2020.12.01– 2020.12.30
Sales at Emporia • Nordic effect • Malmö, Skåne
Hired by all the above as a CSM for differing length of time depending on their individual needs !

Assistant Sales Manager Mercedes-Benz Malmo May 2018 - June 2020

Spearheaded the sales team as an Assistant Sales Manager at Mercedes-Benz
Malmo, contributing to the dealership’s success in exceeding monthly sales
targets. Assisted in managing a high-performing sales team, providing guidance,
motivation, and support to achieve individual and team goals.
Played a key role in cultivating and maintaining strong relationships with
clients, ensuring exceptional customer satisfaction throughout the sales
process.Collaborated closely with the Sales Manager to develop and implement sales
strategies, resulting in increased market share and revenue growth.

Owner & CEO Chehade Bilhandel 2009 - 2013

Established and successfully managed an independent car dealership by
renting the old Peugeot establishment and developing a strong
relationship with the owner.
Acted as the primary outlet for selling exchange cars acquired through
partnerships with the owner, providing customers with the opportunity
to trade in their former vehicles and receive discounts on their Peugeot
Led a team of four dedicated employees, fostering a positive work
environment and ensuring seamless operations.
Provided exceptional customer service, building trust and loyalty among
clients through transparent and fair transactions.
Maintained a fully operational car wash and garage, offering
comprehensive maintenance and repair services to enhance customer
Effectively managed the dealership’s finances, inventory, and
procurement to optimize profitability and minimize costs.
Developed and implemented marketing strategies to increase brand
visibility and attract potential customers, resulting in a steady stream of
sales leads.
Leveraged excellent negotiation and sales skills to secure favorable deals
with customers and suppliers, maximizing revenue generation.
Demonstrated strong leadership and decision-making abilities,
effectively managing daily operations, employee performance, and
customer inquiries.
Successfully navigated challenges and industry fluctuations, adapting
strategies to maintain a competitive edge in the local automotive market.

Other Sales Experience: Telemarketing Sales:

Telemarketing Sales:

Consistently met or exceeded sales targets through effective
telemarketing techniques.
Built rapport with customers over the phone, identified needs,
and closed sales for book and magazine subscriptions.

Subscription Sales (Books and Magazines):

Developed a strong sales pipeline and successfully sold
subscriptions to a diverse range of customers.
Demonstrated product knowledge and persuasive
communication skills to drive sales and meet monthly targets.

B2B Sales (Bulk LED Lights to Companies):

Cultivated relationships with businesses, offering bulk LED lights
as a cost-effective and energy-efficient solution.
Conducted sales presentations, negotiated contracts, and closed
deals with companies seeking to upgrade their lighting systems.

Internet Subscription Sales:

Utilized effective sales techniques to sell internet subscription
plans for residential and commercial customers.
Leveraged product knowledge and benefits to overcome
objections and secure sales in a competitive market.

Stock Sales (as a Stock Broker):

Advised clients on investment opportunities, analyzed market
trends, and executed successful stock trades.
Built a client base through networking and referrals, consistently
achieving client satisfaction and generating revenue.

Life Insurance:

Educated individuals and families on the importance of life
insurance and provided tailored coverage solutions.
Utilized consultative selling techniques to understand clients’
needs and offered suitable life insurance products.

Face-to-Face Sales (Car Parts, Home Appliances, Electronics):

Assisted customers in-person with their automotive, home
appliance, and electronics needs, ensuring high levels of
customer satisfaction.
Utilized product knowledge and consultative sales approach to
recommend the right solutions and close sales.

Consultative Sales (Companies as a Customer Success Manager):

Ongoing Part time 2023:
Collaborated closely with corporate clients as a Customer Success
Manager, providing consultative advice and solutions to improve
their businesses.
Identified opportunities for upselling and cross-selling,
resulting in increased revenue and long-term customer

Education & Skills

Malmo University, Sweden Malmo — Bachelor
July 2012 – May 2015
Bachelor Degree in Sociology Gpa 3/4
Mediagymnasiet, Sweden Malmo — Bach 1
August 2009 – June 2012
Journalism and videography

Relationship Building
Product Knowledge
Closing Deal
Time Management
Problem Solving
CRM Software Proficiency
Market Awareness
Follow-up and Follow-through
Presentation Skills


Arabic: Native
Swedish: Native

Understand: Scandinavian